![]() One way is is to click the "Buy Premium" link from within the program interface, as explained here: I keep getting notified that my trial has expired, how do I revert to the free version? If you would like to continue to use the Premium, paid features and the real-time protection for your computer, you will need to purchase a license. If you would like to stay with the Free version, just click the "End Trial" button in the popup message, and that will end the notifications (see screen shot). Yes, during installation, a 14-day Trial of the paid features is enabled by default.Īfter 14 days, the trial ends and the program reverts to the Free version, which is only an on-demand scanner that offers no real-time protection. Very strange… I'll keep an eye on it.Endpoint Detection & Response for Servers They no longer appear even after a reboot/shutdown-restart! I enabling the logging like you suggested, the popups have not appeared since. Update on this situation: Since I've been messing with this - the popups have stopped completely. Upload the logs.zip file from your desktop in your reply Right click the logs folder and choose Send to -> Compressed (Zipped) folder Navigate to C:\ProgramData\Malwarebytes\MBAMService Scroll down and turn off the option for 'Event Log Data' Once MB3 starts up, verify the notification for trial expired comes up Scroll down and turn on the option for 'Event Log Data' Please make sure to follow these instructions exactly so we can get the proper test resultsĭismiss any in-app notification that pops up I'd consider the Free version, but there's no way I'd be able to meet the sales quote (250 licenses) for the Advanced. I figured he/she was another service tech trying to help. No worries on PortHos posts - it's all good. Have you found a resolution to your issue? Very strange… As I mentioned that has happened on multiple PCs, but I'll keep an eye on it. Oh - I also performed the "stay downgraded" + OK to dismiss the popup that I had done every previous instance. They no longer appear even after a reboot/shutdown-restart! I didn't do anything other than run the mb_check software and enabling the logging like Devin wanted. Mine would at least go away, until I rebooted. It's nice to know others are experiencing the same issue…and I'm not crazy (despite what other say about me ). Thanks for sharing your experience with the Downgrade popup. Someone comes to your site looking for simple help and you not only ignore the question, but attempt to coerce him into using scare tactics on his customers in order to get them to pay for your software? My first time visiting the help forums and I see posts like this from what looks like a staff member? This behaviour is as bad as the malware it's supposed to protect me from. I've had enough and finally uninstalled the program. The box won't even disappear on its own, and persists on top of every other window. It's been a week since my trial expired, and I've been selecting that "stay downgraded" option every day. Malwarebytes for Windows Support you are not alone, I have this exact same issue.Endpoint Detection & Response for Servers
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |